Integration
Epicor 10 Cloud and Shopify
Epicor 10 Cloud to Shopify. Both directions are separate sync products, configured independently, and this page shows what the shipped catalogue sets up for this pair.
- Phase 1 · forward sync
- No Phase 2 for this pair
In plain wordsRecords from Epicor 10 Cloud are pushed into Shopify. There is no shipped write-back in the other direction for this pair.
Phase 1 — Epicor 10 Cloud to Shopify
What you getRecords from Epicor 10 Cloud become Customer, Customer address, Product object, Product quantity, Product price in Shopify. New records are created and existing ones updated.
| Group | Business outcome | Objects | Source tables and views |
|---|---|---|---|
| Customer | The templates push Customer to Shopify. Records are created once; they are not updated and none are deleted. | Customer | customers |
| Customer Address | The templates push Customer address to Shopify. Records are created once; they are not updated and none are deleted. | Customer address | customers |
| Product object | The templates push Product object to Shopify. Records are created once; they are not updated and none are deleted. | Product object | part warehouse quantities, parts |
| Product object update | The templates push Product quantity, Product price to Shopify. Existing records are updated only — nothing is created and nothing is deleted. | Product quantity, Product price | part warehouse quantities, parts, Shopify product variants (mirrored), Shopify inventory levels (mirrored) |
Destination objects
- Customer
- Customer address
- Product object
- Product quantity
- Product price
Phase 2 — Shopify back to Epicor 10 Cloud
Setting up Epicor 10 Cloud and Shopify from the CLI
One wizard stands the tenant up, and it is the same five steps for every pair: register, capture the server IP, connect the CRM, declare the ERP connector, then import and enable the sync processes. What changes between pairs is the CRM’s connection mode and the ERP’s connector type.
1. Register the tenant
Registration creates the account, emails a verification link, and — once the Data Lake is seeded — prints a once-only bootstrap API key valid for seven days. The three consent flags are the registrant’s own decision, and the server refuses start without all three.
# which instance types sign-up accepts - run this first and use Epicor 10 Cloud's code below
$ dlake register erps
# the three consent flags are the registrant’s decision - ask before passing them
$ dlake register start --generate-password \
$ --email <email> --company "<Company Name>" --phone <tel> \
$ --instance-type <code from dlake register erps> \
$ --consent-crm-backup --consent-erp-backup --consent-phone
# after the human clicks the verification link: watch for the seed and catch the key
$ dlake register status --watch
# the bootstrap key expires in 7 days - mint a durable one while it is still valid
$ dlake admin create_api_key --keyName "<tenant>-setup" --expirationDays 90
2. Connect Shopify and declare Epicor 10 Cloud
Steps 3 to 5 of the wizard are admin-plane tools, they are safe to re-run, and the server enforces their order — attempt the CRM step before the server IP is captured and it answers 409 naming the step you skipped.
# the authoritative answer to where a registration got to - first call when resuming
$ dlake admin registration_state
# step 3: record the server IP (a prerequisite for the CRM step)
$ dlake admin registration_capture_server_ip --ipAddress <ip>
# step 4: the catalog lists every CRM with its authMode and the fields it needs
$ dlake admin registration_crm_catalog
$ dlake admin registration_crm_select --crmName Shopify
# an OAuth CRM: the catalog’s callbackMode says which leg this one takes
$ dlake registration oauth --crm Shopify
$ dlake admin registration_crm_finalize
# step 5: the catalog lists the connector types and the fields each one needs
$ dlake admin registration_connector_catalog
$ dlake admin registration_connector_submit \
$ --connectorType <type from the catalog> --erpName <Epicor 10 Cloud code> --fields @fields.json
$ dlake admin registration_connector_provision
$ dlake admin registration_provisioning_status
3. Review and enable the Phase 1 processes
The shipped templates listed above are what crmpro_apply_template imports. Every one of them imports its process inactive, so an imported process does nothing until an operator activates it — read the process and its field mapping first, because an object with no mapped fields pushes nothing and records no error.
# the default-template catalog, and the mapping each template carries
$ dlake admin crmpro_templates --profile <tenant>
# what exists on the tenant now, and the master sync flag
$ dlake admin crmpro_list_processes --profile <tenant>
$ dlake admin crmpro_sync_status --profile <tenant>
# read a process and its field mapping BEFORE activating it
$ dlake admin crmpro_get_process --profile <tenant> --recordId <id>
$ dlake admin crmpro_field_mapping --profile <tenant> --recordId <id>
# turn the forward sync on
$ dlake admin crmpro_set_sync_enabled --profile <tenant> --enabled true
Processes run in a fixed order, and that order is a dependency order: a process that depends on another’s records sees them only once that process has run, so a parent flows on one run and its children on the next. The full order for this pair is on the Phase 1 page.
The wizard in full, including resuming a setup days later: Setting up an integration with dlake · Registering a new Data Lake · CRMPro (forward sync).
Source on GitHub
This page is generated from the skill pages in the dlake CLI repository. Those pages are the authority; if they disagree with anything here, they are right.
Epicor 10 Cloud and Shopify: common questions
Which way does data move between Epicor 10 Cloud and Shopify?
One way. Phase 1 (CRMPro) pushes Epicor 10 Cloud records into Shopify. The repository ships no TxDownloaderPro write-back for this pair, so there is no supported Phase 2 from Shopify back to Epicor 10 Cloud.
What do Phase 1 and Phase 2 mean?
They are the two sync products the on-premises agent can run. Phase 1 is CommercientCRMPro, product 11, the forward sync from the source system into the CRM. Phase 2 is CommercientTxDownloaderPro, product 22, the write-back in the other direction. Registering a product says what to run; the Phase 1 and Phase 2 configuration says what it runs on.
What does the forward sync into Shopify actually create?
The shipped catalogue carries 4 template groups for this pair: Customer, Customer Address, Product object, Product object update. Each group sets up its own sync process, and the integration page says what each one delivers.
Which Shopify objects does the forward sync write?
Customer, Customer address, Product object, Product quantity, Product price. Those are the kinds of Shopify record the shipped templates write for a Epicor 10 Cloud source; nothing else is written unless you add templates of your own.
Does the forward sync delete anything in the CRM?
Each template group carries its own insert, update and delete flags, and the integration page lists what each group does. Read a process with dlake admin crmpro_get_process before activating it.
Is there a write-back from Shopify to Epicor 10 Cloud?
No. The repository ships no TxDownloaderPro page for Shopify into Epicor 10 Cloud, so changes made in Shopify are not carried back to Epicor 10 Cloud by a supported process. Only the Phase 1 forward sync exists for this pair.
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Can an AI agent set this up?
Yes, over the admin control plane or the CLI — the same tools either way. The crmpro_* tools cover listing, reading, creating and updating processes. They need a full-scope key that belongs to a user holding the Admin role, and every write is audited.
Where is the authoritative source for this pair?
The skill pages in the dlake CLI repository, which is where this page is generated from. The forward sync page is linked at the foot of the integration page, and the same text is readable in the terminal with dlake skills show.
Related
Every ERP and CRM integration · CRMPro (forward sync) · TxDownloaderPro (writeback sync) · AI agents & MCP · Shopify integrations on commercient.com
