Integration

IFS and HubSpot

IFS to HubSpot, and changes in HubSpot back to IFS. Both directions are separate sync products, configured independently, and this page shows what the shipped catalogue sets up for this pair.

  • Phase 1 · forward sync
  • Phase 2 · write-back
How IFS and HubSpot are connectedCommercient Sync Agent reads IFS into the Data Lake. CRMPro pushes from the Data Lake into HubSpot. TxDownloaderPro carries changes made in HubSpot back through the Data Lake to IFS.IFSyour ERPData LakeCommercientHubSpotyour CRMSync AgentCRMProPhase 1 · forward syncPhase 2 · TxDownloaderPro write-back

In plain wordsRecords from IFS are pushed into HubSpot, and changes made in HubSpot are carried back to IFS. Each direction is its own sync with its own configuration.

This page documents what the shipped catalogue sets up. For the commercial overview of the same pair — editions, licensing and how to buy it — Commercient publishes IFS to HubSpot integration on commercient.com .

Phase 1 — IFS to HubSpot

What you getRecords from IFS become products, deals (orders, invoices, quotes, opportunities), line item, companies (customer accounts) in HubSpot. New records are created and existing ones updated.

GroupBusiness outcomeObjectsSource tables and views
create itemThe templates push products to HubSpot. New records are created and existing ones updated; none are deleted.productsinventory parts
create orderThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealcustomer orders, customer information records
create order detailThe templates push line item to HubSpot. New records are created and existing ones updated; none are deleted.line itemcustomer order lines
create customerERP customer information records, customer information addresses data becomes company in HubSpot. New records are created and existing ones updated; none are deleted.companycustomer information records, customer information addresses
create invoiceThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealinvoices, customer information records
create invoice detailThe templates push line item to HubSpot. New records are created and existing ones updated; none are deleted.line iteminvoice items

Destination objects

  • products
  • deal
  • line item
  • company

Phase 2 — HubSpot back to IFS

What you getChanges made in HubSpot to companies (customer accounts), Customer, contacts, deals (orders, invoices, quotes, opportunities), Customer order, Order, products, Part, Project, Sales contract, Service contract are carried back to IFS.

ProcessWhat it deliversSource → destinationTemplatesOperations
Update CustomerHubSpot Update companies to IFS Update Customercompanies → Customer2update
Create Customer ContactHubSpot contacts to IFS Contactcontacts → Contact1create
Create New ContactHubSpot contacts to IFS Person, Address and Contactcontacts → Contact1create
Create New CustomerHubSpot companies to IFS Customercompanies → Customer1create
Create New Customer OrderHubSpot deals to IFS Customer orderdeals → Customer order1create
Create New Customer with AddressHubSpot companies to IFS Customer with Addresscompanies → Customer1create
Create New Customer With Address With TaxHubSpot companies to IFS Customer with Address and Taxcompanies → Customer1create
Create New OrderHubSpot deals to IFS Orderdeals → Order1create
Create New PartHubSpot products to IFS Partproducts → Part1create
Create New ProjectHubSpot deals to IFS Projectdeals → Project1create
Create New Sales ContractHubSpot deals to IFS Sales contractdeals → Sales contract1create
Create New Service ContractHubSpot deals to IFS Service contractdeals → Service contract1create
Create Order with Customer TaxHubSpot deals to IFS Order with Customer Taxdeals → Order1create
(unnamed)—deals → Customer order1create
(unnamed)HubSpot contacts to IFS Contact, Person and Addresscontacts → Contact1create
(unnamed)HubSpot companies to IFS Customer with Addresscompanies → Customer1create
(unnamed)HubSpot companies to IFS Customer with Address and Taxcompanies → Customer1create
Update Contact with AddressHubSpot Update contacts to IFS Update Contact with Addresscontacts → Contact1update
Update Customer ContactHubSpot Update contacts to IFS Update Contactcontacts → Contact1update
Update Customer with AddressHubSpot Update companies to IFS Update Customer with Addresscompanies → Customer1update
Update ProjectHubSpot Update deals to IFS Update Projectdeals → Project1update

Objects moved

  • companies
  • Customer
  • contacts
  • Contact
  • deals
  • Customer order
  • Order
  • products
  • Part
  • Project
  • Sales contract
  • Service contract

Setting up IFS and HubSpot from the CLI

One wizard stands the tenant up, and it is the same five steps for every pair: register, capture the server IP, connect the CRM, declare the ERP connector, then import and enable the sync processes. What changes between pairs is the CRM’s connection mode and the ERP’s connector type.

1. Register the tenant

Registration creates the account, emails a verification link, and — once the Data Lake is seeded — prints a once-only bootstrap API key valid for seven days. The three consent flags are the registrant’s own decision, and the server refuses start without all three.

# which instance types sign-up accepts - run this first and use IFS's code below
$ dlake register erps

# the three consent flags are the registrant’s decision - ask before passing them
$ dlake register start --generate-password \
$   --email <email> --company "<Company Name>" --phone <tel> \
$   --instance-type <code from dlake register erps> \
$   --consent-crm-backup --consent-erp-backup --consent-phone

# after the human clicks the verification link: watch for the seed and catch the key
$ dlake register status --watch

# the bootstrap key expires in 7 days - mint a durable one while it is still valid
$ dlake admin create_api_key --keyName "<tenant>-setup" --expirationDays 90

2. Connect HubSpot and declare IFS

Steps 3 to 5 of the wizard are admin-plane tools, they are safe to re-run, and the server enforces their order — attempt the CRM step before the server IP is captured and it answers 409 naming the step you skipped.

# the authoritative answer to where a registration got to - first call when resuming
$ dlake admin registration_state

# step 3: record the server IP (a prerequisite for the CRM step)
$ dlake admin registration_capture_server_ip --ipAddress <ip>

# step 4: the catalog lists every CRM with its authMode and the fields it needs
$ dlake admin registration_crm_catalog
$ dlake admin registration_crm_select --crmName HubSpot
# HubSpot registers the platform's callback, not the CLI's - always the website leg
$ dlake registration oauth --crm HubSpot --no-browser
# this provider’s flow ends in a PIN, emailed by the complete call itself; the verb reads it hidden (or --pin-stdin)
$ dlake registration pin --crm HubSpot
$ dlake admin registration_crm_finalize

# step 5: the catalog lists the connector types and the fields each one needs
$ dlake admin registration_connector_catalog
$ dlake admin registration_connector_submit \
$   --connectorType <type from the catalog> --erpName <IFS code> --fields @fields.json
$ dlake admin registration_connector_provision
$ dlake admin registration_provisioning_status

3. Review and enable the Phase 1 processes

The shipped templates listed above are what crmpro_apply_template imports. Every one of them imports its process inactive, so an imported process does nothing until an operator activates it — read the process and its field mapping first, because an object with no mapped fields pushes nothing and records no error.

# the default-template catalog, and the mapping each template carries
$ dlake admin crmpro_templates --profile <tenant>

# what exists on the tenant now, and the master sync flag
$ dlake admin crmpro_list_processes --profile <tenant>
$ dlake admin crmpro_sync_status --profile <tenant>

# read a process and its field mapping BEFORE activating it
$ dlake admin crmpro_get_process --profile <tenant> --recordId <id>
$ dlake admin crmpro_field_mapping --profile <tenant> --recordId <id>

# turn the forward sync on
$ dlake admin crmpro_set_sync_enabled --profile <tenant> --enabled true

Processes run in a fixed order, and that order is a dependency order: a process that depends on another’s records sees them only once that process has run, so a parent flows on one run and its children on the next. The full order for this pair is on the Phase 1 page.

The wizard in full, including resuming a setup days later: Setting up an integration with dlake · Registering a new Data Lake · CRMPro (forward sync).

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Source on GitHub

This page is generated from the skill pages in the dlake CLI repository. Those pages are the authority; if they disagree with anything here, they are right.

IFS and HubSpot: common questions

Which way does data move between IFS and HubSpot?

Both ways, as two separate syncs. Phase 1 is CRMPro, the forward sync that pushes IFS records into HubSpot. Phase 2 is TxDownloaderPro, the write-back that carries changes made in HubSpot back to IFS. They are configured independently, and a tenant can run either on its own.

What do Phase 1 and Phase 2 mean?

They are the two sync products the on-premises agent can run. Phase 1 is CommercientCRMPro, product 11, the forward sync from the source system into the CRM. Phase 2 is CommercientTxDownloaderPro, product 22, the write-back in the other direction. Registering a product says what to run; the Phase 1 and Phase 2 configuration says what it runs on.

What does the forward sync into HubSpot actually create?

The shipped catalogue carries 6 template groups for this pair: create item, create order, create order detail, create customer, create invoice, create invoice detail. Each group sets up its own sync process, and the integration page says what each one delivers.

Which HubSpot objects does the forward sync write?

products, deal, line item, company. Those are the kinds of HubSpot record the shipped templates write for a IFS source; nothing else is written unless you add templates of your own.

Does the forward sync delete anything in the CRM?

No. Every shipped group for this pair creates new records and updates existing ones; none are deleted.

What does the write-back from HubSpot create in IFS?

The default set ships 21 processes for this pair: Update Customer, Create Customer Contact, Create New Contact, Create New Customer, Create New Customer Order, Create New Customer with Address, Create New Customer With Address With Tax, Create New Order and 13 more. Each one takes a saved query against HubSpot, an inbound mapping document, and writes the result into IFS.

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Which objects does the write-back move?

companies, Customer, contacts, Contact, deals, Customer order, Order, products and 4 more. Those are the kinds of HubSpot record the shipped processes carry back to IFS.

What does "Phase 2 ready" mean?

It means the tenant has at least one TxDownloaderPro process. Creating a process with txdownloaderpro_create_process is what flips a customer to Phase 2 ready; registering the product alone does not, because registering says what to run and the configuration says what it runs on.

How do I see the write-back processes and whether they are failing?

dlake admin txdownloaderpro_list_processes returns every Phase 2 process with its 30-day unresolved-error count, which is the same grid the portal shows. txdownloaderpro_get_process returns one process in its edit shape, including the query and both mapping documents.

How do I stop the two directions looping?

dlake admin txdownloaderpro_circular_sync_check takes a process id and names the CRM objects that also have an active Phase 1 configuration. Those are the objects where a write-back can be picked up again by the forward sync, so check it before activating a process on this pair.

Can an AI agent set this up?

Yes, over the admin control plane or the CLI — the same tools either way. The crmpro_* and txdownloaderpro_* tools cover listing, reading, creating and updating processes. They need a full-scope key that belongs to a user holding the Admin role, and every write is audited.

Where is the authoritative source for this pair?

The skill pages in the dlake CLI repository, which is where this page is generated from. The forward sync page is linked at the foot of the integration page, and the same text is readable in the terminal with dlake skills show.

Related

Every ERP and CRM integration · CRMPro (forward sync) · TxDownloaderPro (writeback sync) · AI agents & MCP · HubSpot integrations on commercient.com