Integration

Sage 100 Contractor 2018 (sage100c2018) and Zoho CRM

Sage 100 Contractor 2018 (sage100c2018) to Zoho CRM. Both directions are separate sync products, configured independently, and this page shows what the shipped catalogue sets up for this pair.

  • Phase 1 · forward sync
  • No Phase 2 for this pair
How Sage 100 Contractor 2018 (sage100c2018) and Zoho CRM are connectedCommercient Sync Agent reads Sage 100 Contractor 2018 (sage100c2018) into the Data Lake and CRMPro pushes from the Data Lake into Zoho CRM. No write-back from Zoho CRM to Sage 100 Contractor 2018 (sage100c2018) ships for this pair.Sage 100Contractor 2018Data LakeCommercientZoho CRMyour CRMSync AgentCRMProPhase 1 · forward syncPhase 2 · no write-back shipped for this pair

In plain wordsRecords from Sage 100 Contractor 2018 (sage100c2018) are pushed into Zoho CRM. There is no shipped write-back in the other direction for this pair.

Phase 1 — Sage 100 Contractor 2018 (sage100c2018) to Zoho CRM

What you getRecords from Sage 100 Contractor 2018 (sage100c2018) become Commercient Sage 100 AR Salesperson object, Accounts, Commercient Sage 100 Customer object, Commercient Sage 100 Shipping Address object, products, contacts, Commercient Sage 100 Item Master object, Quotes, Commercient Sage 100 Sales Order History Header object, Commercient Sage 100 Sales Order History Detail object, Commercient Sage 100 AR Invoice History Header object, Commercient Sage 100 AR Invoice History Detail object, Commercient Sage 100 AR Transaction Payment History object, Commercient Sage 100 Item Warehouse object, Zoho price books, Zoho product price book relation, Sales orders, Invoices, users in Zoho CRM. New records are created and existing ones updated.

GroupBusiness outcomeObjectsSource tables and views
Sage 100 Sales PersonThe templates push Commercient Sage 100 AR Salesperson object to Zoho CRM.Commercient Sage 100 AR Salesperson objectsalespeople
AccountThe templates push Accounts to Zoho CRM.Accountscustomers, shipping addresses
Sage 100 CustomerThe templates push Commercient Sage 100 Customer object to Zoho CRM.Commercient Sage 100 Customer objectcustomers
Sage 100 Ship To AddressThe templates push Commercient Sage 100 Shipping Address object to Zoho CRM.Commercient Sage 100 Shipping Address objectshipping addresses
ProductsThe templates push Products to Zoho CRM.Productsitems
ContactsThe templates push Contacts to Zoho CRM.Contacts—
Sage 100 Item MasterThe templates push Commercient Sage 100 Item Master object to Zoho CRM.Commercient Sage 100 Item Master objectitems
QuotesThe templates push Quotes to Zoho CRM.Quotessales order lines, items, sales order headers, customers, shipping addresses, x
Sage 100 Sales Order HeaderThe templates push Commercient Sage 100 Sales Order History Header object to Zoho CRM.Commercient Sage 100 Sales Order History Header objectsales order headers
Sage 100 Sales Order DetailThe templates push Commercient Sage 100 Sales Order History Detail object to Zoho CRM.Commercient Sage 100 Sales Order History Detail objectsales order lines, sales order headers
Sage 100 Invoice HeaderThe templates push Commercient Sage 100 AR Invoice History Header object to Zoho CRM.Commercient Sage 100 AR Invoice History Header objectinvoice history headers
Sage 100 Invoice DetailThe templates push Commercient Sage 100 AR Invoice History Detail object to Zoho CRM.Commercient Sage 100 AR Invoice History Detail objectinvoice history lines, items
Sage 100 Transcation Payment HistoryThe templates push Commercient Sage 100 AR Transaction Payment History object to Zoho CRM.Commercient Sage 100 AR Transaction Payment History objectpayment history
Sage 100 WarehouseThe templates push Commercient Sage 100 Item Warehouse object to Zoho CRM.Commercient Sage 100 Item Warehouse objectitem warehouse quantities
Price BooksThe templates push Zoho price books to Zoho CRM.Zoho price booksitems
Sage 100 Product Price BookThe templates push Zoho product price book relation to Zoho CRM.Zoho product price book relationitems
Sales OrdersThe templates push Sales orders to Zoho CRM.Sales orderssales order lines, items, sales order headers, customers, shipping addresses, x
InvoicesThe templates push Invoices to Zoho CRM.Invoicesinvoice history lines, items, invoice history headers, customers, shipping addresses, x
CRM OwnershipThe templates push users to Zoho CRM.users—

Destination objects

  • Commercient Sage 100 AR Salesperson object
  • Accounts
  • Commercient Sage 100 Customer object
  • Commercient Sage 100 Shipping Address object
  • Products
  • Contacts
  • Commercient Sage 100 Item Master object
  • Quotes
  • Commercient Sage 100 Sales Order History Header object
  • Commercient Sage 100 Sales Order History Detail object
  • Commercient Sage 100 AR Invoice History Header object
  • Commercient Sage 100 AR Invoice History Detail object
  • Commercient Sage 100 AR Transaction Payment History object
  • Commercient Sage 100 Item Warehouse object
  • Zoho price books
  • Zoho product price book relation
  • Sales orders
  • Invoices
  • users

Phase 2 — Zoho CRM back to Sage 100 Contractor 2018 (sage100c2018)

Setting up Sage 100 Contractor 2018 (sage100c2018) and Zoho CRM from the CLI

One wizard stands the tenant up, and it is the same five steps for every pair: register, capture the server IP, connect the CRM, declare the ERP connector, then import and enable the sync processes. What changes between pairs is the CRM’s connection mode and the ERP’s connector type.

1. Register the tenant

Registration creates the account, emails a verification link, and — once the Data Lake is seeded — prints a once-only bootstrap API key valid for seven days. The three consent flags are the registrant’s own decision, and the server refuses start without all three.

# which instance types sign-up accepts - run this first and use Sage 100 Contractor 2018 (sage100c2018)'s code below
$ dlake register erps

# the three consent flags are the registrant’s decision - ask before passing them
$ dlake register start --generate-password \
$   --email <email> --company "<Company Name>" --phone <tel> \
$   --instance-type <code from dlake register erps> \
$   --consent-crm-backup --consent-erp-backup --consent-phone

# after the human clicks the verification link: watch for the seed and catch the key
$ dlake register status --watch

# the bootstrap key expires in 7 days - mint a durable one while it is still valid
$ dlake admin create_api_key --keyName "<tenant>-setup" --expirationDays 90

2. Connect Zoho CRM and declare Sage 100 Contractor 2018 (sage100c2018)

Steps 3 to 5 of the wizard are admin-plane tools, they are safe to re-run, and the server enforces their order — attempt the CRM step before the server IP is captured and it answers 409 naming the step you skipped.

# the authoritative answer to where a registration got to - first call when resuming
$ dlake admin registration_state

# step 3: record the server IP (a prerequisite for the CRM step)
$ dlake admin registration_capture_server_ip --ipAddress <ip>

# step 4: the catalog lists every CRM with its authMode and the fields it needs
$ dlake admin registration_crm_catalog
$ dlake admin registration_crm_select --crmName <Crm>
# an OAuth CRM: the catalog’s callbackMode says which leg this one takes
$ dlake registration oauth --crm <Crm>
$ dlake admin registration_crm_finalize

# step 5: the catalog lists the connector types and the fields each one needs
$ dlake admin registration_connector_catalog
$ dlake admin registration_connector_submit \
$   --connectorType <type from the catalog> --erpName <Sage 100 Contractor 2018 (sage100c2018) code> --fields @fields.json
$ dlake admin registration_connector_provision
$ dlake admin registration_provisioning_status

3. Review and enable the Phase 1 processes

The shipped templates listed above are what crmpro_apply_template imports. Every one of them imports its process inactive, so an imported process does nothing until an operator activates it — read the process and its field mapping first, because an object with no mapped fields pushes nothing and records no error.

# the default-template catalog, and the mapping each template carries
$ dlake admin crmpro_templates --profile <tenant>

# what exists on the tenant now, and the master sync flag
$ dlake admin crmpro_list_processes --profile <tenant>
$ dlake admin crmpro_sync_status --profile <tenant>

# read a process and its field mapping BEFORE activating it
$ dlake admin crmpro_get_process --profile <tenant> --recordId <id>
$ dlake admin crmpro_field_mapping --profile <tenant> --recordId <id>

# turn the forward sync on
$ dlake admin crmpro_set_sync_enabled --profile <tenant> --enabled true

Processes run in a fixed order, and that order is a dependency order: a process that depends on another’s records sees them only once that process has run, so a parent flows on one run and its children on the next. The full order for this pair is on the Phase 1 page.

The wizard in full, including resuming a setup days later: Setting up an integration with dlake · Registering a new Data Lake · CRMPro (forward sync).

Source on GitHub

This page is generated from the skill pages in the dlake CLI repository. Those pages are the authority; if they disagree with anything here, they are right.

Sage 100 Contractor 2018 (sage100c2018) and Zoho CRM: common questions

Which way does data move between Sage 100 Contractor 2018 (sage100c2018) and Zoho CRM?

One way. Phase 1 (CRMPro) pushes Sage 100 Contractor 2018 (sage100c2018) records into Zoho CRM. The repository ships no TxDownloaderPro write-back for this pair, so there is no supported Phase 2 from Zoho CRM back to Sage 100 Contractor 2018 (sage100c2018).

What do Phase 1 and Phase 2 mean?

They are the two sync products the on-premises agent can run. Phase 1 is CommercientCRMPro, product 11, the forward sync from the source system into the CRM. Phase 2 is CommercientTxDownloaderPro, product 22, the write-back in the other direction. Registering a product says what to run; the Phase 1 and Phase 2 configuration says what it runs on.

What does the forward sync into Zoho CRM actually create?

The shipped catalogue carries 19 template groups for this pair: Sage 100 Sales Person, Account, Sage 100 Customer, Sage 100 Ship To Address, Products, Contacts, Sage 100 Item Master, Quotes and 11 more. Each group sets up its own sync process, and the integration page says what each one delivers.

Which Zoho CRM objects does the forward sync write?

Commercient Sage 100 AR Salesperson object, Accounts, Commercient Sage 100 Customer object, Commercient Sage 100 Shipping Address object, Products, Contacts, Commercient Sage 100 Item Master object, Quotes and 11 more. Those are the kinds of Zoho CRM record the shipped templates write for a Sage 100 Contractor 2018 (sage100c2018) source; nothing else is written unless you add templates of your own.

Does the forward sync delete anything in the CRM?

Each template group carries its own insert, update and delete flags, and the integration page lists what each group does. Read a process with dlake admin crmpro_get_process before activating it.

Is there a write-back from Zoho CRM to Sage 100 Contractor 2018 (sage100c2018)?

No. The repository ships no TxDownloaderPro page for Zoho CRM into Sage 100 Contractor 2018 (sage100c2018), so changes made in Zoho CRM are not carried back to Sage 100 Contractor 2018 (sage100c2018) by a supported process. Only the Phase 1 forward sync exists for this pair.

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Can an AI agent set this up?

Yes, over the admin control plane or the CLI — the same tools either way. The crmpro_* tools cover listing, reading, creating and updating processes. They need a full-scope key that belongs to a user holding the Admin role, and every write is audited.

Where is the authoritative source for this pair?

The skill pages in the dlake CLI repository, which is where this page is generated from. The forward sync page is linked at the foot of the integration page, and the same text is readable in the terminal with dlake skills show.

Related

Every ERP and CRM integration · CRMPro (forward sync) · TxDownloaderPro (writeback sync) · AI agents & MCP · Zoho CRM integrations on commercient.com