Source ERP · 5 of 11

CRMPro → MDC — Infor SyteLine version 9: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-mdc/erps/infor-syteline-v9". It extends the dlake-crmpro-mdc skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/infor-syteline-v9-mdc/.

CRMPro → MDC — Infor SyteLine version 9: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-mdc/erps/infor-syteline-v9 (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-mdc is the destination skill this page is a child of, and the authority for the MDC conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
CRM Unit of measure scheduleThe templates push unit of measure schedule to MDC.unit of measure schedule—
CRM unit of measureThe templates push uom to MDC.uomitems
CRM Price levelThe templates push price level to MDC.price levelitem prices
CRM ProductThe templates push product to MDC.productrecord notes, specific notes, items
CRM sales orderThe templates push sales order to MDC.sales ordercustomer order lines, e, item prices, customer orders, customers
CRM sales order detailThe templates push sales order detail to MDC.sales order detailcustomer order lines, customer addresses
CRM invoiceThe templates push invoice to MDC.invoiceinvoice lines, e, item prices, invoice headers, customers
CRM invoice detailThe templates push invoice detail to MDC.invoice detailinvoice lines, invoice headers, customer addresses
CRM AccountThe templates push account to MDC.accountcustomers, terms, customer addresses
Infor SyteLine version 9 CustomerThe templates push Commercient SyteLine customer object to MDC.Commercient SyteLine customer objectcustomers, customer addresses
Infor SyteLine version 9 AddressThe templates push Commercient SyteLine address object to MDC.Commercient SyteLine address objectcustomer addresses, customers
Infor SyteLine version 9 Sales orderThe templates push Commercient SyteLine sales order object to MDC.Commercient SyteLine sales order objectcustomer orders
Infor SyteLine version 9 Sales order lineThe templates push Commercient SyteLine sales order line object to MDC.Commercient SyteLine sales order line objectcustomer order lines
Infor SyteLine version 9 InvoiceThe templates push Commercient SyteLine invoice object to MDC.Commercient SyteLine invoice objectinvoice headers
Infor SyteLine version 9 Invoice line itemThe templates push Commercient SyteLine invoice line item object to MDC.Commercient SyteLine invoice line item objectinvoice lines

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectMatching keyRun sequence
CRM AccountaccountCommercient AR customer code (Dynamics)5
Infor SyteLine version 9 CustomerCommercient SyteLine customer objectCommercient external key6
Infor SyteLine version 9 AddressCommercient SyteLine address objectCommercient external key7
CRM Unit of measure scheduleunit of measure schedulename8
CRM unit of measureuomname9
CRM Price levelprice levelCommercient external key22
CRM ProductproductCommercient external key23
CRM sales ordersales orderCommercient external key24
CRM sales order detailsales order detailCommercient external key25
CRM invoiceinvoiceCommercient external key26
CRM invoice detailinvoice detailCommercient external key27
Infor SyteLine version 9 Sales orderCommercient SyteLine sales order objectCommercient external key28
Infor SyteLine version 9 Sales order lineCommercient SyteLine sales order line objectCommercient external key29
Infor SyteLine version 9 InvoiceCommercient SyteLine invoice objectCommercient external key30
Infor SyteLine version 9 Invoice line itemCommercient SyteLine invoice line item objectCommercient external key31

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionSource tables
CRM account feed (generic name)insert + updatecustomers, terms, customer addresses
customer feedinsert + updatecustomers, customer addresses
address feedinsert + updatecustomer addresses, customers
unit of measure schedule feed——
unit of measure feed—items
price level feed—item prices
product feedinsert + updaterecord notes, specific notes, items
sales order feed (standard objects)insert + updatecustomer order lines, e, item prices, customer orders
sales order line feed (standard objects)insert + updatecustomer order lines, customer addresses
invoice feed (standard objects)insert + updateinvoice lines, e, item prices, invoice headers
invoice line feed (standard objects)insert + updateinvoice lines, invoice headers, customer addresses
sales order feed (Commercient objects)insert + updatecustomer orders
sales order line feed (Commercient objects)insert + updatecustomer order lines
invoice feed (Commercient objects)insert + updateinvoice headers
invoice line item feedinsert + updateinvoice lines

4. Order of work

The templates set run sequence from 5 to 31. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 5 — CRM Account
  • 6 — Infor SyteLine version 9 Customer
  • 7 — Infor SyteLine version 9 Address
  • 8 — CRM Unit of measure schedule
  • 9 — CRM unit of measure
  • 22 — CRM Price level
  • 23 — CRM Product
  • 24 — CRM sales order
  • 25 — CRM sales order detail
  • 26 — CRM invoice
  • 27 — CRM invoice detail
  • 28 — Infor SyteLine version 9 Sales order
  • 29 — Infor SyteLine version 9 Sales order line
  • 30 — Infor SyteLine version 9 Invoice
  • 31 — Infor SyteLine version 9 Invoice line item

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • unit of measure feed reads unit of measure; no template in this set writes unit of measure
  • price level feed reads CRM price book sync output (generic name); no template in this set writes CRM price book sync output (generic name)
  • product feed reads uom: CRM product sync output (generic name); no template in this set writes uom: CRM product sync output (generic name)
  • sales order feed (standard objects) reads CRM price book sync output (generic name), CRM account sync output (generic name), customer sync output, sales order sync output (standard objects); no template in this set writes CRM price book sync output (generic name), CRM account sync output (generic name), customer sync output, sales order sync output (standard objects)
  • sales order line feed (standard objects) reads sales order sync output (standard objects), product sync output, sales order line sync output (standard objects); no template in this set writes sales order sync output (standard objects), product sync output, sales order line sync output (standard objects)
  • invoice feed (standard objects) reads CRM price book sync output (generic name), CRM account sync output (generic name), customer sync output, invoice sync output (standard objects); no template in this set writes CRM price book sync output (generic name), CRM account sync output (generic name), customer sync output, invoice sync output (standard objects)
  • invoice line feed (standard objects) reads invoice sync output (standard objects), product sync output, invoice line sync output (standard objects); no template in this set writes invoice sync output (standard objects), product sync output, invoice line sync output (standard objects)
  • CRM account feed (generic name) reads user sync output (generic name), CRM account sync output (generic name); no template in this set writes user sync output (generic name), CRM account sync output (generic name)
  • customer feed reads CRM account sync output (generic name), customer sync output; no template in this set writes CRM account sync output (generic name), customer sync output
  • address feed reads CRM account sync output (generic name), customer sync output, address sync output; no template in this set writes CRM account sync output (generic name), customer sync output, address sync output
  • sales order feed (Commercient objects) reads CRM account sync output (generic name), customer sync output, sales order sync output (Commercient objects); no template in this set writes CRM account sync output (generic name), customer sync output, sales order sync output (Commercient objects)
  • sales order line feed (Commercient objects) reads sales order sync output (Commercient objects), item sync output, sales order line sync output (Commercient objects); no template in this set writes sales order sync output (Commercient objects), item sync output, sales order line sync output (Commercient objects)
  • invoice feed (Commercient objects) reads CRM account sync output (generic name), customer sync output, invoice sync output (Commercient objects); no template in this set writes CRM account sync output (generic name), customer sync output, invoice sync output (Commercient objects)
  • invoice line item feed reads invoice sync output (Commercient objects), item sync output, invoice line item sync output; no template in this set writes invoice sync output (Commercient objects), item sync output, invoice line item sync output

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → MDC pairs
CRM Accountaccount19ERP customer number → Commercient AR customer code (Dynamics), ERP customer number → Account number, name → Name, city property → Address 1 city, state → Address 1 state or province
Infor SyteLine version 9 CustomerCommercient SyteLine customer object149Site reference, ERP customer number, Customer sequence number → external key property, name → Name, Site reference → Site reference, ERP customer number → ERP customer number, Customer sequence number → Customer sequence number
Infor SyteLine version 9 AddressCommercient SyteLine address object48Site reference, ERP customer number, Customer sequence number → external key property, name, Customer sequence number → Name, Site reference → Site reference, ERP customer number → ERP customer number, Customer sequence number → Customer sequence number
CRM Unit of measure scheduleunit of measure schedule2name → name, Base unit name → Base unit name
CRM unit of measureuom2Unit of measure code → Name, the linked Salesforce record → unit of measure schedule lookup
CRM Price levelprice level3item, Currency code, Effective date, Site reference → Commercient external key, item, Currency code, Effective date, Site reference → Name, item, Currency code, Effective date, Site reference → Description
CRM Productproduct12Site reference, item → Commercient external key, description, Site reference, item → Name, Site reference, item → Product number, the linked unit of measure schedule → default unit of measure schedule lookup, the linked unit of measure, the linked default unit of measure → default unit of measure lookup
CRM sales ordersales order20Site reference, Customer order number → Commercient external key, Site reference, Customer order number → Name, city property → Bill to city, state → Bill to state or province, postal code property → Bill to postal code
CRM sales order detailsales order detail15Site reference, Customer order number, Customer order line, Customer order release → Commercient external key, name → name, city property → Ship to city, state → Ship to state or province, postal code property → Ship to postal code
CRM invoiceinvoice20city property → Bill to city, state → Bill to state or province, postal code property → Bill to postal code, country → Bill to country, name → Bill to name
CRM invoice detailinvoice detail13name → name, city property → Ship to city, state → Ship to state or province, postal code property → Ship to postal code, country → Ship to country
Infor SyteLine version 9 Sales orderCommercient SyteLine sales order object133Site reference, Customer order number → external key property, Site reference, Customer order number → Name, Site reference → Site reference, type → type, Customer order number → Customer order number
Infor SyteLine version 9 Sales order lineCommercient SyteLine sales order line object127Site reference, Customer order number, Customer order line, Customer order release → Commercient external key, Site reference, Customer order number, Customer order line, Customer order release → Name, Site reference → Site reference, Customer order number → Customer order number, Customer order line → Customer order line
Infor SyteLine version 9 InvoiceCommercient SyteLine invoice object4Site reference, Invoice number, Invoice sequence → external key property, Site reference, Invoice number, Invoice sequence → Name, ERP customer number → account lookup, Site reference, ERP customer number, Customer sequence number → Commercient SyteLine customer lookup
Infor SyteLine version 9 Invoice line itemCommercient SyteLine invoice line item object46Site reference,Invoice number,Invoice sequence,Invoice line number,Customer order number,Customer order line,Customer order release → Commercient external key, Site reference,Invoice number,Invoice sequence,Invoice line number,Customer order number,Customer order line,Customer order release → Name, Site reference → Site reference, Invoice number → Invoice number, Invoice sequence → Invoice sequence

6. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-mdc/erps/infor-syteline-v9.

7. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped Infor SyteLine version 9 → MDC templates set up. dlake-crmpro-mdc is the destination skill this page sits under: its own text is the authority for the MDC conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-mdc/erps/infor-syteline-v9, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.