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CRMPro → HubSpot — Infor SyteLine version 9: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-hubspot/erps/infor-syteline-v9". It extends the dlake-crmpro-hubspot skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/infor-syteline-v9-hubspot/.

CRMPro → HubSpot — Infor SyteLine version 9: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-hubspot/erps/infor-syteline-v9 (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-hubspot is the destination skill this page is a child of, and the authority for the HubSpot conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
create productERP items data becomes product in HubSpot. New records are created and existing ones updated; none are deleted.productitems
create companyERP customers, customer addresses data becomes company in HubSpot. New records are created and existing ones updated; none are deleted.companycustomers, customer addresses
create invoiceThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealinvoice headers, customers
create invoice detailThe templates push line item to HubSpot. New records are created and existing ones updated; none are deleted.line iteminvoice lines
create orderThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealcustomer orders
create order detailThe templates push line item to HubSpot. New records are created and existing ones updated; none are deleted.line itemcustomer order lines

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectRun sequence
create companycompany5
create productproduct10
create invoicedeal11
create invoice detailline item12
create orderdeal13
create order detailline item14

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionSource tables
new customer feedinsert onlycustomers, customer addresses
new item feedinsert onlyitems
new invoice deal feedinsert onlyinvoice headers, customers
new invoice line item feedinsert onlyinvoice lines
new order deal feedinsert onlycustomer orders
new order line item feedinsert onlycustomer order lines

4. Order of work

The templates set run sequence to 5, 10, 11, 12, 13, 14. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 5 — create company
  • 10 — create product
  • 11 — create invoice
  • 12 — create invoice detail
  • 13 — create order
  • 14 — create order detail

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • new invoice deal feed reads new customer sync output, invoice record sync output (generic name); no template in this set writes invoice record sync output (generic name)
  • new invoice line item feed reads new item sync output, invoice record sync output (generic name); no template in this set writes invoice record sync output (generic name)
  • new order deal feed reads new customer sync output, Order; no template in this set writes Order
  • new order line item feed reads new item sync output, Order; no template in this set writes Order

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → HubSpot pairs
create companycompany9Site reference, ERP customer number, Customer sequence number → Commercient AR customer code, name → name, city property → city property, state → state, postal code property → postal code property
create productproduct5ERP product code → stock keeping unit property, description → name, description → description, Unit cost → cost of goods sold property, Unit cost → price
create invoicedeal8Site reference, Invoice number, Invoice sequence → external key property, Ship date → close date property, Invoice date → create date property, price → amount, Site reference, Invoice number, Invoice sequence → deal name property
create invoice detailline item5item → product lookup property, item → name, Quantity invoiced → quantity, price → price, Site reference, Invoice number, Invoice sequence → deal association
create orderdeal8Site reference, Customer order number → external key property, Close date → close date property, Order date → create date property, price → amount, Site reference, Customer order number → deal name property
create order detailline item6item → product lookup property, Customer order number → deal association, price → price, Quantity ordered → quantity, item → name

6. Community templates

The catalogue carries 15 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 15
  • Default operations: insert on 15, update on 15, delete on 15
  • Marked as circular sync: 0
  • Licence groups they span: 4
  • Destination objects: company, deal, product, Commercient Deal Matching object, Commercient Product Matching object, contact, line item
  • Object display names: upsert company, upsert product, account matching, create company, create order, create order detail, lookup company, Sync contact matching, Sync deal matching, Sync product matching, update order deal and 2 further templates
  • Template groups: Product, Account, CRM Opportunity and Line

7. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-hubspot/erps/infor-syteline-v9.

8. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped Infor SyteLine version 9 → HubSpot templates set up. dlake-crmpro-hubspot is the destination skill this page sits under: its own text is the authority for the HubSpot conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-hubspot/erps/infor-syteline-v9, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.