Source ERP · 13 of 105

CRMPro → Salesforce — E-solver: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-salesforce/erps/e-solver". It extends the dlake-crmpro-salesforce skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/e-solver-salesforce/.

CRMPro → Salesforce — E-solver: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/e-solver (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
AccountIn addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.Account, Commercient Esolver Customer Managed Custom Object, Commercient Esolver Salesperson Managed Custom Objectcustomer and supplier master records, customers and suppliers, address master records, customer and supplier commercial terms, user field values, account view feed
CRM OwnershipThe templates push User to Salesforce. New records are created, existing ones updated, and records removed in the ERP are deleted.User—
Customer Multi Ship AddressesIf you are using multiple ship to addresses for a given AR Customer in your ERP system then you will be able to see all the addresses inside the CRM Account screen in a Commercient Multi Ship To Address MCO related list. New records are created, existing ones updated, and records removed in the ERP are deleted.Commercient Esolver Ship To Address Managed Custom Objectaddress master records, customers and suppliers, customer and supplier address details
InvoiceBoth Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (every hour, for example). New records are created, existing ones updated, and records removed in the ERP are deleted.Commercient Esolver Invoice Header Managed Custom Object, Commercient Esolver Invoice Detail Managed Custom Objectgeneral document list, document headers, document footers, sales invoice lines
Sales orderCommercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created, existing ones updated, and records removed in the ERP are deleted.Commercient Esolver Sales Order Header Managed Custom Object, Commercient Esolver Sales Order Detail Managed Custom Objectgeneral document list, document headers, document footers, customer order lines

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectMatching keyRun sequence
Get UserUser—0
Esolver salespersonCommercient Esolver Salesperson Managed Custom ObjectExternal key (custom field)1
AccountAccountCommercient AR customer code2
CRM Account childaccountCommercient AR customer code3
Esolver customerCommercient Esolver Customer Managed Custom ObjectExternal key (custom field)3
Account customer lookupAccountCommercient AR customer code4
Esolver addressCommercient Esolver Ship To Address Managed Custom ObjectExternal key (custom field)5
Esolver sales OrderCommercient Esolver Sales Order Header Managed Custom ObjectExternal key (custom field)6
Esolver sales Order line numberCommercient Esolver Sales Order Detail Managed Custom ObjectExternal key (custom field)7
Esolver invoice HeaderCommercient Esolver Invoice Header Managed Custom ObjectExternal key (custom field)8
Esolver invoice DetailsCommercient Esolver Invoice Detail Managed Custom ObjectExternal key (custom field)9

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionSource tables
salesperson feedinsert + updatecustomers and suppliers, customer and supplier master records, address master records
account feed—customer and supplier master records, customers and suppliers, address master records, customer and supplier commercial terms, user field values
child account feedinsert + updateaccount view feed
customer feedinsert onlycustomer and supplier master records, customers and suppliers, address master records, customer and supplier commercial terms, user field values
customer account lookup feedinsert onlycustomer and supplier master records, customers and suppliers, address master records, customer and supplier commercial terms, user field values
master data address feedinsert onlyaddress master records, customers and suppliers, customer and supplier address details
sales order feedinsert + updategeneral document list, document headers, document footers
sales order line feedinsert + updategeneral document list, document headers, document footers, customer order lines
invoice feedinsert + updategeneral document list, document headers, document footers
invoice line feedinsert + updategeneral document list, document headers, document footers, sales invoice lines

4. Order of work

The templates set run sequence from 0 to 9. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 0 — Get User
  • 1 — Esolver salesperson
  • 2 — Account
  • 3 — CRM Account child, Esolver customer
  • 4 — Account customer lookup
  • 5 — Esolver address
  • 6 — Esolver sales Order
  • 7 — Esolver sales Order line number
  • 8 — Esolver invoice Header
  • 9 — Esolver invoice Details

Several of these rows share a run sequence value: each template group carries its own numbering, so give the imported processes an order across the whole set rather than taking the template values as one.

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • account feed reads salesperson sync output, user sync output
  • child account feed reads account sync output, salesperson sync output, user sync output
  • customer account lookup feed reads customer sync output
  • customer feed reads account sync output
  • master data address feed reads account sync output, customer sync output
  • invoice feed reads account sync output, customer sync output
  • invoice line feed reads invoice sync output
  • sales order feed reads account sync output, customer sync output
  • sales order line feed reads sales order sync output

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → Salesforce pairs
Esolver salespersonCommercient Esolver Salesperson Managed Custom Object16Database group → Database group (custom field), Master data type → Master data type (custom field), Customer or supplier code → Customer or supplier code (custom field), Agent master record → Agent master record (custom field), Progressive number → Progressive number (custom field)
AccountAccount30Commercient AR customer code column → Commercient AR customer code, Account number → Account number (custom field), Sales agent → Sales agent (custom field), Active in Esolver → Active in Esolver (custom field), Email → Email (custom field)
CRM Account childaccount19Commercient AR customer code column → Commercient AR customer code, parent account lookup → parent account lookup, Phone → Phone, Billing street → Billing street, Billing city → Billing city
Esolver customerCommercient Esolver Customer Managed Custom Object18account lookup value → Account (custom field), Database group → Database group (custom field), Value field 16 → Value field 16 (custom field), Billing name 1 → Billing name 1 (custom field), Phone number → Phone number (custom field)
Account customer lookupAccount2Commercient AR customer code column → Commercient AR customer code, Esolver customer → Esolver customer (custom field)
Esolver addressCommercient Esolver Ship To Address Managed Custom Object44Customer master data identifier → Customer master data identifier (custom field), Progressive number → Progressive number (custom field), Transport lead time → Transport lead time (custom field), Alternative code → Alternative code (custom field), Reference group → Reference group (custom field)
Esolver sales OrderCommercient Esolver Sales Order Header Managed Custom Object28Document class → Document class (custom field), Document group → Document group (custom field), Registration code → Registration code (custom field), Registration date → Registration date (custom field), Registration number (order header) → Registration number (custom field, order header)
Esolver sales Order line numberCommercient Esolver Sales Order Detail Managed Custom Object42Document group → Document group (custom field), Registration date → Registration date (custom field), Registration number (order line) → Registration number (custom field, order line), Customer or supplier code → Customer or supplier code (custom field), Document total in accounting currency → Document total in accounting currency (custom field)
Esolver invoice HeaderCommercient Esolver Invoice Header Managed Custom Object28Document class → Document class (custom field), Document group → Document group (custom field), Registration code → Registration code (custom field), Registration date → Registration date (custom field), Registration number (order header) → Registration number (custom field, order header)
Esolver invoice DetailsCommercient Esolver Invoice Detail Managed Custom Object44Document class → Document class (custom field), Registration code → Registration code (custom field), Document group → Document group (custom field), Registration date → Registration date (custom field), Registration number (order line) → Registration number (custom field, order line)

6. Community templates

The catalogue carries 12 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 12
  • Default operations: insert on 12, update on 12, delete on 12
  • Marked as circular sync: 0
  • Licence groups they span: 7
  • Destination objects: Account, account, Commercient Esolver Customer Managed Custom Object, Commercient Esolver Invoice Detail Managed Custom Object, Commercient Esolver Invoice Header Managed Custom Object, Commercient Esolver Sales Order Detail Managed Custom Object, Commercient Esolver Sales Order Header Managed Custom Object, Commercient Esolver Salesperson Managed Custom Object, Commercient Esolver Ship To Address Managed Custom Object, Record type and a custom object
  • Object display names: Account, Account customer lookup, CRM Account child, Esolver Invoice credit note, Esolver address, Esolver customer, Esolver invoice Details, Esolver invoice Header, Esolver sales Order, Esolver sales Order line number, Esolver salesperson, Get Record type
  • Template groups: Account, Invoice, Sales order, Customer Multi Ship Addresses

7. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/e-solver.

8. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped E-solver → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/e-solver, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.