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CRMPro → Salesforce — MYOB Advanced: what the shipped templates set up

Read it in the terminal with "dlake skills show dlake-crmpro-salesforce/erps/myob-advanced". It extends the dlake-crmpro-salesforce skill, which holds what is true whatever the source ERP.

CRMPro → Salesforce — MYOB Advanced: what the shipped templates set up

Keep this skill current. dlake ships updates often and this text is embedded in the CLI you have installed. Before relying on it, compare dlake --version with npm view @commercient/dlake version; if they differ, run npm install -g @commercient/dlake@latest and then dlake skills install, which overwrites the installed skill files with the current text.

dlake-crmpro is the parent skill and the authority for everything general: the crmpro_* tools, CRM_Configuration and CRM_FieldList, TimeStampRepository, the three kinds of source view, the NULL-cursor rule and the silent zero-record run. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page is dlake-crmpro-salesforce/erps/myob-advanced.md, and that skill’s ERP table is what points at it. What follows is only what the shipped MYOB Advanced → Salesforce templates themselves set, read from their Insert_Query, CreateViewQuery and MappingJson. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
AccountIn addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.Account, CommercientSF24__Customer__cSF_ERP_Salesforce_Clone_Customer, SF_ERP_Salesforce_Clone_CustomerContact, SF_ERP_Salesforce_Clone_Contacts
InvoiceBoth Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (e.g. every hour for example). New records are created, existing ones updated, and records removed in the ERP are deleted.CommercientSF24__SalesInvoice__c, CommercientSF24__SalesInvoiceDetail__cSF_ERP_Salesforce_Clone_SalesInvoice, CommercientFlags, SF_ERP_Salesforce_Clone_SalesInvoiceDetail
SalesorderCommercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created, existing ones updated, and records removed in the ERP are deleted.CommercientSF24__SalesOrder__c, CommercientSF24__SalesOrderDetail__cSF_ERP_Salesforce_Clone_SalesOrder, CommercientFlags, SF_ERP_Salesforce_Clone_SalesOrderDetail

2. The process rows the templates create

Each template’s Insert_Query writes one CRM_Configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameCRM_Object_API_NameCRM_PK_API_NameSync_OrderTimeStamp_PrefixSQL_Query targetfield prefix / postfixSync_Operation_Type
AccountAccountCommercientSF__Commercient_ArCustomerCode__c1vw_MYOBADVANCED_Accountvw_MYOBADVANCED_Account'' / ''1
MYOB Advanced CustomerCommercientSF24__Customer__cCommercientSF24__ExternalKey__c2vw_MYOBADVANCED_Customervw_MYOBADVANCED_CustomerCommercientSF24__ / __c1
MYOB Advanced Customer To Account LookupAccountCommercientSF__Commercient_ArCustomerCode__c3vw_MYOBADVANCED_CustomerToAccountLookupvw_MYOBADVANCED_CustomerToAccountLookup'' / ''1
MYOB Advanced Sales Order HeaderCommercientSF24__SalesOrder__cCommercientSF24__ExternalKey__c4vw_MYOBADVANCED_SalesOrderHeadervw_MYOBADVANCED_SalesOrderHeaderCommercientSF24__ / __c1
MYOB Advanced Sales Order DetailCommercientSF24__SalesOrderDetail__cCommercientSF24__ExternalKey__c5vw_MYOBADVANCED_SalesOrderDetailvw_MYOBADVANCED_SalesOrderDetailCommercientSF24__ / __c1
MYOB Advanced Invoice HeaderCommercientSF24__SalesInvoice__cCommercientSF24__ExternalKey__c6vw_MYOBADVANCED_InvoiceHeadervw_MYOBADVANCED_InvoiceHeaderCommercientSF24__ / __c1
MYOB Advanced Invoice DetailCommercientSF24__SalesInvoiceDetail__cCommercientSF24__ExternalKey__c7vw_MYOBADVANCED_InvoiceDetailvw_MYOBADVANCED_InvoiceDetailCommercientSF24__ / __c1

Every one of these inserts Is_Active as 0, so an imported process is inactive until an operator activates it. Across the set they insert Is_Create_Entity 0, Is_Create_Fields 0, Is_Active_Get_Records 0, Is_Active_Delete_Records 0, IsAccountMatching False, Sync_Batch_Size 200. Text columns a template does not use are inserted as '' rather than left NULL. Get_SOQL_Query carries a query on Account — those rows read records back from Salesforce as well as pushing.

3. The views

Each template creates its view with CreateViewQuery, in the gateway dbo schema. “Change detection” names which of the three kinds dlake-crmpro defines the view’s own WHERE makes it; where a view’s shape is not one of those three the column is left empty and the view’s own WHERE is the authority.

ViewChange detectionRepository keyReads other prefixesIdentity columnSource tables
vw_MYOBADVANCED_Accountinsert + updatevw_MYOBADVANCED_Account:SF_ERP_Salesforce_Clone_Customer, SF_ERP_Salesforce_Clone_CustomerContact, SF_ERP_Salesforce_Clone_Contacts
vw_MYOBADVANCED_Customerinsert + updatevw_MYOBADVANCED_Customer:vw_MYOBADVANCED_Account:ExternalKeySF_ERP_Salesforce_Clone_Customer
vw_MYOBADVANCED_CustomerToAccountLookupinsert + updatevw_MYOBADVANCED_CustomerToAccountLookup:vw_MYOBADVANCED_Customer:SF_ERP_Salesforce_Clone_Customer
vw_MYOBADVANCED_SalesOrderHeaderinsert + updatevw_MYOBADVANCED_SalesOrderHeader:vw_MYOBADVANCED_Account:, vw_MYOBADVANCED_Customer:ExternalKeySF_ERP_Salesforce_Clone_SalesOrder, CommercientFlags
vw_MYOBADVANCED_SalesOrderDetailinsert + updatevw_MYOBADVANCED_SalesOrderDetail:vw_MYOBADVANCED_SalesOrderHeader:ExternalKeySF_ERP_Salesforce_Clone_SalesOrderDetail
vw_MYOBADVANCED_InvoiceHeaderinsert + updatevw_MYOBADVANCED_InvoiceHeader:vw_MYOBADVANCED_Account:, vw_MYOBADVANCED_Customer:ExternalKeySF_ERP_Salesforce_Clone_SalesInvoice, CommercientFlags
vw_MYOBADVANCED_InvoiceDetailinsert + updatevw_MYOBADVANCED_InvoiceDetail:vw_MYOBADVANCED_InvoiceHeader:ExternalKeySF_ERP_Salesforce_Clone_SalesInvoiceDetail

The repository key these templates build is <TimeStamp_Prefix>:<key>. The literal in the view and the TimeStamp_Prefix on the configuration row have to be the same string, case included.

4. Order of work

The templates set Sync_Order to 1, 2, 3, 4, 5, 6, 7. A run processes active rows in ascending Sync_Order, which is the order the templates put them in:

  • 1 — Account
  • 2 — MYOB Advanced Customer
  • 3 — MYOB Advanced Customer To Account Lookup
  • 4 — MYOB Advanced Sales Order Header
  • 5 — MYOB Advanced Sales Order Detail
  • 6 — MYOB Advanced Invoice Header
  • 7 — MYOB Advanced Invoice Detail

These views read another process’s repository prefix, which is what makes the order a dependency order: the row appears in the view only once the process that writes that prefix has run, so a parent flows on one run and its children on the next.

  • vw_MYOBADVANCED_CustomerToAccountLookup reads vw_MYOBADVANCED_Customer:
  • vw_MYOBADVANCED_Customer reads vw_MYOBADVANCED_Account:
  • vw_MYOBADVANCED_InvoiceHeader reads vw_MYOBADVANCED_Account:, vw_MYOBADVANCED_Customer:
  • vw_MYOBADVANCED_InvoiceDetail reads vw_MYOBADVANCED_InvoiceHeader:
  • vw_MYOBADVANCED_SalesOrderHeader reads vw_MYOBADVANCED_Account:, vw_MYOBADVANCED_Customer:
  • vw_MYOBADVANCED_SalesOrderDetail reads vw_MYOBADVANCED_SalesOrderHeader:

5. Field mapping

CRM_FieldList carries one row per pushed column, with Object_Name equal to the CRM_Object_API_Name value — as dlake-crmpro puts it, an object with no CRM_FieldList rows pushes nothing and records no error. Each template carries its intended mapping in MappingJson. Read that with dlake admin crmpro_templates, then check crmpro_field_mapping on the created process before activating it.

TemplateObjectMapped fieldsFirst ERP → Salesforce pairs
AccountAccount14CommercientSFommercient_ArCustomerCodeCommercientSF__Commercient_ArCustomerCode__c, BillingStreetBillingStreet, BillingCityBillingCity, BillingStateBillingState, BillingCountryBillingCountry
MYOB Advanced CustomerCommercientSF24__Customer__c49AccountAccount, AccountRefAccountRef, ApplyOverdueChargesApplyOverdueCharges, AutoApplyPaymentsCommercientSF24__AutoApplyPayments__c, BillingAddressSameAsMainCommercientSF24__BillingAddressSameAsMain__c
MYOB Advanced Customer To Account LookupAccount2CommercientSFommercient_ArCustomerCodeCommercientSF__Commercient_ArCustomerCode__c, CommercientSF24__MYOB_Advanced_CustomerCommercientSF24__MYOB_Advanced_Customer__c
MYOB Advanced Sales Order HeaderCommercientSF24__SalesOrder__c64AccountAccount, CustomerCommercientSF24__Customer__c, ApprovedCommercientSF24__Approved__c, BaseCurrencyIDBaseCurrencyID, BillToAddressAddressLine1CommercientSF24__BillToAddressAddressLine1__c
MYOB Advanced Sales Order DetailCommercientSF24__SalesOrderDetail__c44SalesOrderCommercientSF24__SalesOrder__c, OrderNbrCommercientSF24__OrderNbr__c, OrderTypeCommercientSF24__OrderType__c, accountaccount, alternateIDCommercientSF24__alternateID__c
MYOB Advanced Invoice HeaderCommercientSF24__SalesInvoice__c22AccountAccount, CustomerCommercientSF24__Customer__c, AmountCommercientSF24__Amount__c, BalanceBalance, CashDiscountCashDiscount
MYOB Advanced Invoice DetailCommercientSF24__SalesInvoiceDetail__c14SalesInvoiceSalesInvoice, ReferenceNbrReferenceNbr, SalesInvoiceNumberSalesInvoiceNumber, AmountCommercientSF24__Amount__c, BranchIDBranchID

6. Community templates

The catalogue carries 7 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 7
  • Default operations: insert on 7, update on 7, delete on 7
  • Marked circular-sync: 0
  • Licence groups they span: 4
  • Destination objects: Account, CommercientSF24__Customer__c, CommercientSF24__SalesInvoice__c, CommercientSF24__SalesInvoiceDetail__c, CommercientSF24__SalesOrder__c, CommercientSF24__SalesOrderDetail__c
  • Object display names: Account, MYOB Advanced Customer, MYOB Advanced Customer To Account Lookup, MYOB Advanced Invoice Detail, MYOB Advanced Invoice Header, MYOB Advanced Sales Order Detail, MYOB Advanced Sales Order Header
  • Template groups: Account, Invoice, Salesorder

A community template is imported the way a shipped one is, and the same rules apply to what it creates: read the process it creates with crmpro_get_process, its mapping with crmpro_field_mapping, and the view it selects from, before activating it.

7. Verifying

# per-prefix counts; every synced record carries its destination id
dlake tool query --profile <tenant> --sql "SELECT LEFT([Key], CHARINDEX(':',[Key])-1) AS prefix, COUNT(*) n, COUNT(NULLIF(SFDCID,'')) withId FROM dbo.TimeStampRepository WHERE CHARINDEX(':',[Key])>0 GROUP BY LEFT([Key], CHARINDEX(':',[Key])-1)"

withId = n for every prefix is the success condition dlake-crmpro defines. The split is on the first colon, which is the prefix boundary whether the key separator is : or ::.

The prefixes these templates set:

  • vw_MYOBADVANCED_Account
  • vw_MYOBADVANCED_CustomerToAccountLookup
  • vw_MYOBADVANCED_Customer
  • vw_MYOBADVANCED_InvoiceHeader
  • vw_MYOBADVANCED_InvoiceDetail
  • vw_MYOBADVANCED_SalesOrderHeader
  • vw_MYOBADVANCED_SalesOrderDetail

8. Where this sits

dlake-crmpro is the general operating surface — the crmpro_* tools, the setup and transaction tables, field mapping, and the source-view contract that applies to every destination. This page adds what the shipped MYOB Advanced → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the clone tables, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.