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CRMPro → Salesforce — MYOB Advanced: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-salesforce/erps/myob-advanced". It extends the dlake-crmpro-salesforce skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/myob-advanced-salesforce/.

CRMPro → Salesforce — MYOB Advanced: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/myob-advanced (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
AccountIn addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.Account, Commercient Customer Managed Custom Objectcustomers, customer contacts, contacts
InvoiceBoth Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (every hour, for example). New records are created, existing ones updated, and records removed in the ERP are deleted.Commercient Sales Invoice Managed Custom Object, Commercient Sales Invoice Detail Managed Custom Objectsales invoices, sales invoice lines
Sales orderCommercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created, existing ones updated, and records removed in the ERP are deleted.Commercient Sales Order Managed Custom Object, Commercient Sales Order Detail Managed Custom Objectsales orders, sales order details

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectMatching keyRun sequence
AccountAccountCommercient AR customer code1
MYOB Advanced CustomerCommercient Customer Managed Custom ObjectCommercient external key (Acumatica and MYOB package)2
MYOB Advanced Customer To Account LookupAccountCommercient AR customer code3
MYOB Advanced Sales Order HeaderCommercient Sales Order Managed Custom ObjectCommercient external key (Acumatica and MYOB package)4
MYOB Advanced Sales Order DetailCommercient Sales Order Detail Managed Custom ObjectCommercient external key (Acumatica and MYOB package)5
MYOB Advanced Invoice HeaderCommercient Sales Invoice Managed Custom ObjectCommercient external key (Acumatica and MYOB package)6
MYOB Advanced Invoice DetailCommercient Sales Invoice Detail Managed Custom ObjectCommercient external key (Acumatica and MYOB package)7

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionSource tables
account feedinsert + updatecustomers, customer contacts, contacts
customer feedinsert + updatecustomers
customer account lookup feedinsert + updatecustomers
sales order header feedinsert + updatesales orders
sales order detail feedinsert + updatesales order details
invoice header feedinsert + updatesales invoices
invoice detail feedinsert + updatesales invoice lines

4. Order of work

The templates set run sequence to 1, 2, 3, 4, 5, 6, 7. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 1 — Account
  • 2 — MYOB Advanced Customer
  • 3 — MYOB Advanced Customer To Account Lookup
  • 4 — MYOB Advanced Sales Order Header
  • 5 — MYOB Advanced Sales Order Detail
  • 6 — MYOB Advanced Invoice Header
  • 7 — MYOB Advanced Invoice Detail

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • customer account lookup feed reads customer sync output
  • customer feed reads account sync output
  • invoice header feed reads account sync output, customer sync output
  • invoice detail feed reads invoice header sync output
  • sales order header feed reads account sync output, customer sync output
  • sales order detail feed reads sales order header sync output

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → Salesforce pairs
AccountAccount14Commercient AR customer code column → Commercient AR customer code, Billing street → Billing street, Billing city → Billing city, Billing state → Billing state, Billing country → Billing country
MYOB Advanced CustomerCommercient Customer Managed Custom Object49Account → Account, Account reference → Account reference, Apply overdue charges → Apply overdue charges, Automatically apply payments → Commercient auto apply payments, Billing address same as main → Commercient billing address same as main
MYOB Advanced Customer To Account LookupAccount2Commercient AR customer code column → Commercient AR customer code, Commercient MYOB Advanced customer (source column) → Commercient MYOB Advanced customer (related record)
MYOB Advanced Sales Order HeaderCommercient Sales Order Managed Custom Object64Account → Account, Customer → Commercient Customer Managed Custom Object, Approved → Commercient approved, Base currency → Base currency, Billing address line 1 → Commercient bill to address line 1
MYOB Advanced Sales Order DetailCommercient Sales Order Detail Managed Custom Object44Sales order → Commercient Sales Order Managed Custom Object, Order number → Commercient order number, Order type → Commercient order type, account → account, Alternate identifier → Commercient alternate identifier
MYOB Advanced Invoice HeaderCommercient Sales Invoice Managed Custom Object22Account → Account, Customer → Commercient Customer Managed Custom Object, Amount → Commercient amount, Balance → Balance, Cash discount → Cash discount
MYOB Advanced Invoice DetailCommercient Sales Invoice Detail Managed Custom Object14Sales invoice → Sales invoice, Reference number → Reference number, Sales invoice number → Sales invoice number, Amount → Commercient amount, Branch → Branch

6. Community templates

The catalogue carries 7 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 7
  • Default operations: insert on 7, update on 7, delete on 7
  • Marked as circular sync: 0
  • Licence groups they span: 4
  • Destination objects: Account, Commercient Customer Managed Custom Object, Commercient Sales Invoice Managed Custom Object, Commercient Sales Invoice Detail Managed Custom Object, Commercient Sales Order Managed Custom Object, Commercient Sales Order Detail Managed Custom Object
  • Object display names: Account, MYOB Advanced Customer, MYOB Advanced Customer To Account Lookup, MYOB Advanced Invoice Detail, MYOB Advanced Invoice Header, MYOB Advanced Sales Order Detail, MYOB Advanced Sales Order Header
  • Template groups: Account, Invoice, Sales order

7. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/myob-advanced.

8. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped MYOB Advanced → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/myob-advanced, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.