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CRMPro → Salesforce — JobBOSS: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-salesforce/erps/jobboss". It extends the dlake-crmpro-salesforce skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/jobboss-salesforce/.

CRMPro → Salesforce — JobBOSS: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/jobboss (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
Get OwnersThe templates push User to Salesforce. New records are created, existing ones updated, and records removed in the ERP are deleted.User—
AccountIn addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.Account, Contact, Commercient Customer Managed Custom Object, Commercient Employee Managed Custom Objectaddresses, customers, contacts, employees
Customer Multi Ship AddressesIf you are using multiple ship to addresses for a given AR Customer in your ERP system then you will be able to see all the addresses inside the CRM Account screen in a Commercient Multi Ship To Address MCO related list. New records are created and existing ones updated; none are deleted.Commercient JobBoss Address Managed Custom Objectaddresses
InvoiceBoth Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (every hour, for example). New records are created and existing ones updated; none are deleted.Commercient Invoice Header Managed Custom Object, Commercient Invoice Detail Managed Custom Objectinvoice headers, invoice details
Sales orderCommercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created and existing ones updated; none are deleted.Commercient Sales Order Header Managed Custom Object, Commercient JobBoss Sales Order Detail Managed Custom Objectsales order headers, sales order details

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectMatching keyRun sequence
Get OwnersUserCommercient salesperson code0
JobBoss SalespersonCommercient Employee Managed Custom ObjectCommercient external key (Exact package)1
AccountsAccountCommercient AR customer code2
Sync AccountAccountCommercient AR customer code2
JobBoss CustomerCommercient Customer Managed Custom ObjectCommercient external key (Exact package)4
JobBoss Customer To Account Reverse LookupAccountCommercient AR customer code5
JobBoss AddressCommercient JobBoss Address Managed Custom ObjectCommercient external key (Exact package)6
JobBoss ContactContactExternal key (custom field)7
JobBoss Sales order headerCommercient Sales Order Header Managed Custom ObjectCommercient external key (Exact package)7
JobBoss Sales order detailCommercient JobBoss Sales Order Detail Managed Custom ObjectCommercient external key (Exact package)8
JobBoss Invoice headerCommercient Invoice Header Managed Custom ObjectCommercient external key (Exact package)9
JobBoss Invoice detailCommercient Invoice Detail Managed Custom ObjectCommercient external key (Exact package)10

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionSource tables
salesperson feedinsert + updateemployees
account feedinsert + updateaddresses, customers
account feedinsert + updateaddresses, customers
customer feedinsert + updatecustomers
customer account lookup feedinsert + updatecustomers
address feedinsert + updateaddresses
contact feedinsert + updatecontacts
sales order feedinsert + updatesales order headers
sales order line feedinsert + updatesales order details
invoice feedinsert + updateinvoice headers
invoice line feedinsert + updateinvoice details

4. Order of work

The templates set run sequence from 0 to 10. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 0 — Get Owners
  • 1 — JobBoss Salesperson
  • 2 — Accounts, Sync Account
  • 4 — JobBoss Customer
  • 5 — JobBoss Customer To Account Reverse Lookup
  • 6 — JobBoss Address
  • 7 — JobBoss Contact, JobBoss Sales order header
  • 8 — JobBoss Sales order detail
  • 9 — JobBoss Invoice header
  • 10 — JobBoss Invoice detail

Several of these rows share a run sequence value: each template group carries its own numbering, so give the imported processes an order across the whole set rather than taking the template values as one.

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • account feed reads salesperson sync output (generic name), account sync output (generic name); no template in this set writes salesperson sync output (generic name), account sync output (generic name)
  • customer account lookup feed reads customer sync output
  • account feed reads salesperson sync output, user sync output; no template in this set writes user sync output
  • contact feed reads account sync output, customer sync output
  • customer feed reads account sync output, salesperson sync output
  • address feed reads account sync output, customer sync output
  • invoice feed reads account sync output, customer sync output
  • invoice line feed reads invoice sync output
  • sales order feed reads account sync output, customer sync output
  • sales order line feed reads sales order sync output

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → Salesforce pairs
JobBoss SalespersonCommercient Employee Managed Custom Object28Employee → Commercient external key (Exact package), First name, Last name → Name, Employee → Commercient employee, Work center → Commercient work center, Address → Commercient Address Managed Custom Object
AccountsAccount14Customer → Commercient AR customer code, Name → Name, Sales representative → Commercient salesperson (related record), Phone → Phone, Address line 1, Address line 2 → Billing street
Sync AccountAccount13Commercient AR customer code column → Commercient AR customer code, Phone → Phone, Billing street → Billing street, Billing city → Billing city, Billing state → Billing state
JobBoss CustomerCommercient Customer Managed Custom Object24Customer → Commercient external key (Exact package), the linked Salesforce record → Account, the linked Salesforce record → JobBoss salesperson, Name → Name, Email address → Email address
JobBoss Customer To Account Reverse LookupAccount2Customer → Commercient AR customer code, the linked Salesforce record → Commercient Customer Managed Custom Object
JobBoss AddressCommercient JobBoss Address Managed Custom Object17Address key → Commercient external key (Exact package), Customer → Account, Customer → JobBoss customer, Name → Name, Address line 1 → Address line 1
JobBoss ContactContact10account lookup → account lookup, JobBoss customer → JobBoss customer (custom field), Family name → Family name, Email address → Email address (custom field), Email → Email
JobBoss Sales order headerCommercient Sales Order Header Managed Custom Object30Sales order (single record) → Commercient external key (Exact package), Sales order (single record) → Commercient record name, Customer → Commercient account (related record), Customer → Commercient Customer Managed Custom Object, Sales order (single record) → Commercient sales order
JobBoss Sales order detailCommercient JobBoss Sales Order Detail Managed Custom Object50Sales order detail key → Commercient external key (Exact package), Sales order (single record), Sales order line number → Commercient record name, the linked Salesforce record → Commercient sales order header (related record), Sales order detail (JobBoss table) → Commercient Sales Order Detail Managed Custom Object, Sales order (single record) → Commercient sales order
JobBoss Invoice headerCommercient Invoice Header Managed Custom Object32Document → Commercient external key (Exact package), Document → Commercient record name, Customer → Commercient account (related record), Customer → Commercient Customer Managed Custom Object, Document date → Commercient document date
JobBoss Invoice detailCommercient Invoice Detail Managed Custom Object46Invoice detail key → Commercient external key (Exact package), Document, Document line → Commercient record name, Document → Commercient Invoice Header Managed Custom Object, Invoice detail (JobBoss table) → Commercient Invoice Line Managed Custom Object, Document → Commercient document

6. Community templates

The catalogue carries 143 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 143
  • Default operations: insert on 143, update on 143, delete on 143
  • Marked as circular sync: 0
  • Licence groups they span: 14
  • Destination objects: Account, Opportunity, Contact, Opportunity line item, Product, Commercient Customer Managed Custom Object, Commercient JobBoss Quote Managed Custom Object, Price book entry, Commercient JobBoss Address Managed Custom Object, Commercient Employee Managed Custom Object, Commercient Invoice Detail Managed Custom Object, Commercient Invoice Header Managed Custom Object, Commercient JobBoss Sales Order Detail Managed Custom Object, Commercient Sales Order Header Managed Custom Object, Commercient Item Managed Custom Object, Commercient JobBoss Item Warehouse Managed Custom Object, Commercient JobBoss Quote Line Managed Custom Object, User, Commercient Job Managed Custom Object, 19 more and 10 custom objects
  • Object display names: JobBoss Customer, JobBoss Customer To Account Reverse Lookup, Accounts, JobBoss Contact, JobBoss Invoice detail, JobBoss Invoice header, JobBoss quote sync output (generic name), Create Standard Price Book, JobBoss Address, JobBoss Salesperson, Opportunity Line, Sync Address, 54 more and 20 further templates
  • Template groups: Account, CRM Opportunity and Line, Product, Invoice, Opportunity, Sales order, Customer Multi Ship Addresses, CRM Order and Line, Quote line number

7. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/jobboss.

8. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped JobBOSS → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-salesforce/erps/jobboss, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.